Welcome to the KhanMart LLC Help Center! We’re here to assist you with any questions or issues you may have. Below you’ll find helpful information and resources to ensure you have the best experience with us.
Frequently Asked Questions (FAQs)
Q: How can I track my order?
A: Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can also track your order by logging into your account and viewing your order history.
Q: What payment methods do you accept?
A: We accept various payment methods including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. Please check our payment page for the most up-to-date information.
Q: How can I return an item?
A: Please refer to our [Returns Policy](#) for detailed instructions on how to return an item. If you need further assistance, contact our customer service team.
Q: How do I update my account information?
A: Log in to your account and navigate to the “Account Settings” section. From there, you can update your personal information, address, and payment details.
Q: Can I change or cancel my order after placing it?
A: Orders are processed quickly, so changes or cancellations must be made as soon as possible. Contact our customer service team immediately to check if changes can be made.
Q: What should I do if I received a damaged or defective item?
A: Contact us right away with your order number and details of the issue. We will arrange for a replacement or refund as needed.
### **1. Contact Us**
**Customer Service**
– **Email**: [contact@khanmart-llc.com]
– **Phone**: [1-305-963-4816]
– **Business Hours**: Monday – Friday, 9 AM – 6 PM (EST)
### **2. Returns and Exchanges**
If you need to return or exchange an item, follow the instructions provided in our [Returns Policy](#). For any additional help, don’t hesitate to contact us.
### **3. Order Issues**
For issues related to your order such as incorrect items or missing items, please contact us as soon as possible. Provide your order number and details of the issue so we can resolve it promptly.
### **4. Feedback**
We value your feedback and are always looking to improve our services. If you have any suggestions or comments, please share them with us via [contac@khanmart-llc.com].
Thank you for choosing KhanMart LLC. We’re committed to providing excellent service and look forward to assisting you!
